Shipping policy

At foreversweetmaltipoohome.com, we prioritize the safety, comfort, and well-being of our puppies during the transportation process. We offer reliable and stress-free delivery options to ensure your new family member arrives healthy and happy. Below is our comprehensive shipping policy:


1. Delivery Options

We provide several delivery methods to accommodate your location and preferences:

  1. Ground Transport:

    • Professional pet transporters deliver your puppy directly to your doorstep.
    • This option ensures a more personalized and hands-on experience during transit.
  2. Air Transport:

    • Puppies are shipped in temperature-controlled and pressurized cargo compartments with reputable airlines that specialize in pet travel.
    • A direct flight is chosen whenever possible to minimize travel time.
  3. Flight Nanny Service:

    • A dedicated flight nanny accompanies your puppy in the cabin of a commercial flight.
    • This service provides constant supervision and care throughout the journey.
  4. Local Pick-Up:

    • If you prefer, you can arrange to pick up your puppy in person at our location.

2. Shipping Process

  1. Preparation:

    • Before shipping, your puppy receives a health check from our licensed veterinarian to ensure they are fit for travel.
    • A health certificate is issued as required by law for transportation.
  2. Travel Essentials:

    • Your puppy will travel with a comfortable, airline-approved crate, complete with bedding to keep them cozy.
    • A small supply of food and water is included to keep your puppy nourished and hydrated.
  3. Notification and Tracking:

    • You will receive detailed information about your puppy’s travel schedule, including departure and arrival times.
    • Tracking information will be provided so you can monitor your puppy’s journey in real time.
  4. Arrival:

    • Upon arrival, you will receive instructions on how to acclimate your puppy to their new home after travel.

3. Shipping Costs

  • Shipping costs vary depending on the delivery method and destination.
  • The exact shipping fee will be calculated and communicated to you during the adoption process.

4. Delivery Times

  • Ground transport delivery times are typically scheduled within 1–2 weeks of adoption, depending on your location.
  • Air transport and flight nanny services are subject to airline availability and weather conditions, with an estimated timeline of 5–10 days after adoption.

5. Buyer Responsibilities

  • Ensure availability to receive your puppy on the agreed delivery date.
  • Provide accurate contact information and delivery address.
  • Be prepared to pick up your puppy promptly from the airport if air transport is chosen.

6. Refunds and Cancellations

  • Shipping fees are non-refundable once the shipping process has begun.
  • If unforeseen circumstances (e.g., extreme weather) delay your puppy’s travel, we will notify you immediately and reschedule the shipment.

7. Commitment to Safety

  • We carefully select reputable transporters and airlines experienced in pet handling.
  • Puppies under 8 weeks old or those showing signs of illness will not be shipped.

Contact Us

If you have questions about shipping or need assistance choosing the best delivery option, please reach out to us:

Thank you for trusting foreversweetmaltipoohome.com to deliver your new furry family member safely and securely!